FAQ & Policies
Questions & Policies.
Everything you need to know before getting started.
Frequently asked questions
Where are services available?
No. 76 is based in Miami, with services available throughout select South Florida locations. Travel may be accommodated by request.
How does Private Shopping work?
No. 76 handles the sourcing and curation independently and brings a considered selection directly to you for a private fitting and final selection.
If I begin with a Wardrobe Edit or Private Shopping, can I upgrade my service?
Yes, absolutely. If you decide you'd like additional support, your engagement can be upgraded to the next service level.
What happens to purchased pieces I decide not to keep?
Any pieces not selected are returned on your behalf.
Is tailoring included?
Tailoring services are separate. No. 76 can coordinate with your preferred tailor or, if needed, connect you with a trusted professional and facilitate the process.
How long does the process take?
Depending on the service, engagements may range from a single appointment to several weeks. Complete Transformations are typically completed within four weeks, allowing for sourcing, private fittings, and any necessary refinements.
What happens if I want to donate items from my current wardrobe?
No. 76 can coordinate with local Miami donation centers that support young professionals and other groups in need. We will handle the entire donation process for you.
How do I get started?
Submit an online inquiry with a few details about what you're looking for. From there, we'll connect on a 15-minute call to determine the right service and next steps.
How does No. 76 approach client privacy?
Discretion is fundamental to No. 76. NDAs are available upon request for clients who prefer an additional layer of confidentiality.
Policies
Full payment is required to confirm your service and secure your booking. Merchandise and other approved expenses are separate and handled as outlined in your service agreement.
When No. 76 purchases on behalf of the client, payment authorization will be confirmed prior to purchases being made.
Transportation, delivery, and other applicable travel-related services are charged separately.
Appointments may be rescheduled one time with at least 48 hours' notice. Once work on an engagement has begun, service fees are non-refundable.
Ready to begin?
Every engagement starts with a conversation. Tell me where you are and where you want to be.
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